Product features that drive delight and detractors

We combine NPS surveys and product engagement data to determine which features in our product deliver happy customers, and which features deliver not-so-happy ones. Pulls in product engagement data from Amplitude, Mixpanel or others, and relies on major feature flags to bucket engagement into features. Then takes NPS survey data from Delighted or other sources to compare against engagement data to detect patterns among promoters and detractors.

Supported Data Sources
About Cascade

Cascade is the number-crunching & analysis tool for professionals. Templates are easily customized to fit your business and your data in Cascade's design tool.